Title | Contact Center Automation |
URL | https://floatbot.ai/contact-center-ai |
Category | Computers --> Artificial Intelligence |
Meta Keywords | Contact Center Automation, Call Center Automation, Floatbot |
Meta Description | Call center automation through AI Chatbots & Voicebots. Increase customer satisfaction and agent productivity and digital sales. Automate FAQs and bill payments |
Owner | yograj |
Description |
Contact Center Automation is a way of managing contact center operations, such as having conversations with customers, through bots with no or partial interference from human agents. Often, the term contact center automation is used interchangeably with AI-powered Voicebots and Chatbots.
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